Today's workforce is the first to encompass five generations. Gain insight into each age group and how they’ve been shaped by varying historical events and social viewpoints. Find out how to lessen friction that can hinder job effectiveness and teamwork. Discuss a strength-based approach to understanding your team’s potential, as well as learning effective listening techniques and a communications model for encouraging team problem-solving. Come away with real-world solutions that will allow each of your group members to thrive and work together for a common purpose.